Help & Info

Everything you need to know before and after you order. Questions? We're only a message away.

🚚 Shipping

Free UK & EU delivery. Dispatched in 1–2 business days, arriving in 6–11 with tracking. International is calculated at checkout (most countries free); any customs or duties are the customer's responsibility.

↺ Returns & warranty

30-day money-back guarantee — return postage paid by you. Backed by a 12-month warranty against defects, plus your statutory rights. Optional RingM8 Care adds damage & loss cover.

🔒 Your data

All health data and app features are free forever — no subscription. We never sell your biometric data. Syncs over Bluetooth with a free RingM8 account on iOS & Android.

✉ Contact & support

Email info@ringm8.com — we reply within 24–48 hours. Track your order anytime on the Track Order page.